AI-supported intake assistance for modern care workflows

The Intaker™

The Intaker is designed to help organizations structure intake conversations, organize submitted information, and support staff-led routing and escalation workflows. Built for a human-in-the-loop environment, it is intended to improve operational consistency while keeping licensed professionals in control of care decisions.

The Intaker is being developed for responsible phased implementation in human-supervised care environments.

A Patient Interface Designed to Feel Guided, Calm, and Intelligent

The Sphere-UI gives Intaker™ a more human front end. Instead of presenting patients with cold forms or fragmented intake steps, the interface creates a guided digital conversation that feels structured, approachable, and clinically aligned.

What patients can do:

  • Begin intake from a secure starting point
  • Move through guided onboarding steps
  • Answer structured screening questions
  • Upload insurance and supporting documents
  • Complete intake outside office hours

What clinics gain:

  • Better completion consistency
  • Stronger front-end brand experience
  • Less manual intake burden
  • Cleaner information before first contact
  • A differentiated onboarding workflow

Why Traditional Intake Breaks Patient Flow

Even when clinics move away from paper forms, traditional intakes are often conducted by clerical staff manually entering data into an EMR (like KIPU). This process creates structural bottlenecks, limits operational flexibility, and can constrain patient comfort.

Intake Takes Too Long

Patients frequently drop off before their first session because manual administrative walls and lengthy BPS assessments create overwhelming friction.

Limited Staffing Dynamics

A patient may feel constrained sharing sensitive trauma or family abuse history depending on the gender of the available intake staff. Relying on a single available staff member limits patient comfort.

Delayed Visibility Into Higher-Risk Cases

Higher-risk cases may be harder to identify promptly when information is scattered across faxes, paper forms, and disorganized follow-up steps.

What Intaker™ Does

It is designed to help clinics organize intake information, support more consistent onboarding workflows, and assist staff-managed routing and escalation processes.

Addressing Friction with AI-Supported Flexibility

The Intaker leverages advanced API integrations to bypass the limitations of traditional clerical intake processes.

Multi-Language Support

Powered by the Gemini API, The Intaker dynamically supports multiple languages, breaking down communication barriers without requiring specialized bilingual intake staff.

Dynamic Voice Selection

Patients can easily switch between male or female voice interactions. This provides a critical comfort layer for patients sharing trauma or sexual abuse history, completely bypassing staff gender limitations.

ASAM-Aligned Structure

The Intaker rigorously structures collected patient data—including drug history, living environments, and BPS notes—alongside ASAM criteria dimensions. This provides clinical staff with a highly organized foundational profile to support accurate level-of-care placement decisions.

Pricing

Flexible intake workflow support packages designed for growing care teams.

Starter

$199/mo

For smaller teams beginning to implement structured behavioral health intake workflows.

  • Core intake workflow support
  • Structured onboarding flow
  • Secure patient intake foundation

Professional

$499/mo

For growing clinics that need deeper workflow support and stronger visibility.

  • Expanded intake workflow scope
  • Team-facing workflow visibility
  • Stronger operational support

Enterprise

Custom

For larger programs, multi-site organizations, and custom deployment needs.

  • Advanced workflow design
  • Integration planning
  • Multi-program support

Frequently Asked Questions

What is The Intaker?

The Intaker is an AI-supported intake and workflow assistance solution for behavioral health and related care settings. It helps structure intake interactions, organize information for staff review, and support routing and escalation workflows while maintaining human oversight and decision authority.

What is Sphere-UI?

Sphere-UI is the patient-facing interface used to guide users through the intake experience. It gives The Intaker a more modern, structured, and interactive front end.

Does The Intaker replace clinical staff?

No. The Intaker is designed to support intake workflows in human-supervised care settings. Final clinical judgment, care decisions, and follow-up actions remain with licensed professionals and authorized staff.

How is The Intaker intended to be used?

The Intaker is intended to assist organizations with structured intake interactions, information organization, and staff-managed routing and escalation workflows. It is designed to support operational consistency, not to function as an independent clinician.

Important Note

The Intaker is designed to support intake operations and workflow coordination. It is not a substitute for licensed clinical care, diagnosis, or independent clinical judgment.

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