AI-supported onboarding co-pilot for modern care workflows

The Intaker™

The Intaker is designed to help organizations streamline initial patient onboarding, collect demographic details, and organize submitted insurance documents for staff review. Built as an administrative co-pilot in a human-in-the-loop environment, it improves operational consistency while keeping clinical teams in control of care pathways.

The Intaker is being developed for responsible phased implementation in human-supervised care environments.

A Patient Interface Designed to Feel Guided, Calm, and Intelligent

The Sphere-UI gives Intaker™ a more human front end. Instead of presenting patients with cold forms or fragmented intake steps, the interface creates a guided digital conversation that feels structured, approachable, and operationally aligned.

What patients can do:

  • Begin intake from a secure starting point
  • Move through guided onboarding steps
  • Submit basic demographic and contact details
  • Upload photo ID and insurance cards
  • Complete intake outside office hours

What clinics gain:

  • Better completion consistency
  • Stronger front-end brand experience
  • Less manual intake burden
  • Cleaner information before first contact
  • A differentiated onboarding workflow

Why Traditional Intake Breaks Patient Flow

Even when clinics move away from paper forms, traditional intakes are often conducted by clerical staff manually entering data into an EMR (like KIPU). This process creates structural bottlenecks, limits operational flexibility, and can constrain patient comfort.

Intake Takes Too Long

Patients frequently drop off before their first session because manual administrative walls create overwhelming friction.

Limited Staffing Dynamics

A patient may feel more comfortable sharing demographic or contact information in their preferred language or interface settings. Relying on a single available intake clerk can limit accessibility.

Delayed Eligibility Verification

Verification of benefits (VOB) and explanations of benefits (EOB) are often delayed when card images are scattered across emails, scans, and physical paperwork.

What Intaker™ Does

It is designed to help clinics organize onboarding details, support more consistent eligibility workflows, and act as an operational co-pilot for front-office teams.

Addressing Friction with AI-Supported Flexibility

The Intaker leverages advanced API integrations to bypass the limitations of traditional clerical intake processes.

Multi-Language Support

Powered by the Gemini API, The Intaker dynamically supports multiple languages, breaking down communication barriers without requiring specialized bilingual intake staff.

Dynamic Voice Selection

Patients can easily switch between male or female voice interactions. This provides a comfortable, customizable digital onboarding experience that accommodates patient preferences and needs.

Structured Onboarding Co-Pilot

The Intaker collects and organizes basic patient profile data—such as demographics, ID, and insurance cards. This acts as an administrative co-pilot, providing front-office staff with a structured profile to accelerate eligibility verification and onboarding workflows.

Pricing

Flexible intake workflow support packages designed for growing care teams.

Starter

For smaller teams beginning to implement structured behavioral health intake workflows.

  • Core intake workflow support
  • Structured onboarding flow
  • Secure patient intake foundation

Professional

For growing clinics that need deeper workflow support and stronger visibility.

  • Expanded intake workflow scope
  • Team-facing workflow visibility
  • Stronger operational support

Enterprise

For larger programs, multi-site organizations, and custom deployment needs.

  • Advanced workflow design
  • Integration planning
  • Multi-program support

Note: Service pricing is determined upon first meeting assessment.

Frequently Asked Questions

What is The Intaker?

The Intaker is an AI-supported onboarding co-pilot and workflow assistance solution for behavioral health and related care settings. It helps collect basic patient demographics, secure photo IDs, and gather insurance cards, serving as an administrative co-pilot to streamline staff review, EOB/VOB eligibility checks, and workflow coordination under human supervision.

What is Sphere-UI?

Sphere-UI is the patient-facing interface used to guide users through the intake experience. It gives The Intaker a more modern, structured, and interactive front end.

Does The Intaker replace clinical staff?

No. The Intaker functions strictly as an administrative co-pilot for onboarding data collection and workflow support. It does not conduct clinical screenings, ASAM level-of-care assessments, or treatment planning; these remain entirely with licensed clinicians and authorized human staff.

How is The Intaker intended to be used?

The Intaker is intended to assist front-office staff with structured onboarding collection (such as name, address, contact details, ID, and insurance cards) and workflow automation. It is designed to act as an assistant to speed up EOB/VOB verification, not to perform clinical diagnostics, ASAM scoring, or make care recommendations.

Important Note

The Intaker is designed to support onboarding operations and workflow coordination. It does not perform clinical assessments, ASAM level-of-care placements, or diagnostic evaluations, and is not a substitute for licensed clinical care, diagnosis, or independent clinical judgment.

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